Terms & Conditions

Booking and Payment

All class bookings must be made through our website or in-studio. Payment is required at the time of booking. We accept major credit cards and debit cards. Prices are in Australian dollars and include GST.

Cancellation Policy

You may cancel or reschedule your class up to 2 hours before the start time without penalty. Late cancellations or no-shows will result in the loss of that class session. Unlimited memberships are subject to a $10 late cancellation fee.

Membership and Passes

Class passes are valid for the period stated at purchase. Unlimited memberships auto-renew monthly unless cancelled with 14 days notice. Refunds for passes are not available, but we may offer a credit in exceptional circumstances.

Studio Rules

• Arrive at least 10 minutes before class starts
• Silence mobile phones during class
• Use clean studio props and return them after use
• Inform instructors of any injuries or health conditions

Liability

Participation in yoga and Pilates involves inherent physical risks. By attending classes, you confirm that you are in good health and assume all risks. Offertrail is not liable for any injuries sustained during practice.

Modifications

We reserve the right to update these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.