Refund Policy

Class Passes and Memberships

All class passes, drop-in sessions, and membership fees are non-refundable once purchased. This policy helps us maintain consistent class sizes and scheduling.

Exceptions

We may grant a refund or credit in the following circumstances:

• Medical reasons with a doctor's certificate
• Relocation outside of Sydney
• Duplicate purchase error

Requests must be made in writing within 14 days of purchase. A $10 administrative fee may apply.

Workshops and Events

Special workshops, retreats, and events are non-refundable. If you cannot attend, you may transfer your spot to another person with at least 48 hours notice.

Gift Cards

Gift cards are non-refundable and cannot be redeemed for cash. They are valid for 12 months from the date of purchase.

How to Request a Refund

Contact us at offertrail@gmail.com with your name, booking details, and reason for the request. We will respond within 5 business days.